Shipping Policy

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times are as follows:

• Karachi: 1–2 business days

• Major Cities in Pakistan: 2–4 business days

• Remote Areas: 3–6 business days

Delivery timelines may vary during peak seasons, sales campaigns, or unforeseen courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on location and order value. In some cases, free shipping promotions may apply.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment.

Delivery Responsibility

Customers are responsible for providing accurate shipping information. AYUMA Parfums is not responsible for delays or failed deliveries caused by incorrect address details.

Damaged Shipments

If your order arrives damaged, please notify us within 48 hours of delivery with clear photos of the product and packaging so our team can assist you.